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Last updated 17 October 2026

Enrixa IndiaPost books India Post shipments for your Shopify orders under your own India Post business account. It gives each parcel an article ID, prints the label, marks the order fulfilled in Shopify with tracking, and follows the parcel until it’s delivered.

New here? Start with Getting started: five steps, most of them once.

Get started

  • Getting startedWhat you need before you start, and the five setup steps.
  • Connect India PostGet your API login from India Post, connect it, and set up tracking updates.

Settings

  • Dispatch locationsWhere parcels leave from: the sender on labels, the booking office, drop-off or pickup, returns.
  • Services and contractsYour India Post contract ID for each service, and which service new orders use.
  • Article ID rangesThe barcode series India Post allotted to you, how IDs are used, and the low balance warning.
  • Packages and weightsPackage sizes, packaging weight, and what happens to products without a weight.
  • Booking and fulfillmentAutomatic booking, when orders are marked fulfilled in Shopify, and how your customers hear about their parcel.
  • Staff notificationsEmails to you and your team when a shipment needs you, and a daily summary.
  • Order tracking on your storeA “Track your order” link on every page of your store, so customers can see where their parcel is. Works with every theme.
  • Customer dataWhat the app keeps about your customers, for how long, and data requests.
  • Unicommerce (Uniware)Optional: ship with Uniware, or keep its stock in step with your India Post parcels.

Everyday use

  • Booking parcelsHow orders become shipments, and the ways to book them.
  • LabelsLabel sizes, printing one or many, and reprinting.
  • Hand-over and pickupTaking parcels to the post office, or having India Post collect them.
  • TrackingHow parcels are followed to delivery, and what Shopify and your customers see.
  • Cash on deliveryHow COD orders are recognised and booked, and splitting COD across parcels.
  • Cancel and returnsCancelling a shipment, booking an order again, and returns to sender.
  • Needs attentionEvery reason a shipment can wait for you, and how to fix it.

More

  • Test and live systemsIndia Post’s test system, going live, and testing safely.
  • QuestionsCommon questions and what to check when something doesn’t work.