Test and live systems

India Post runs a test system and a live system. Each has its own API login and article ID ranges, and bookings on the test system don’t reach real post offices.

• Until India Post has set up live access, stores use the test system. The badge next to “Connected” in Settings shows which system your store uses.
• When India Post issues your live login, email us at support@myenrixa.com and we switch your store to live. Then save your live login and add your live article ID range.
• Logins, article IDs and bookings from one system are never used on the other.

Testing#

• On the test system, the Shipments page says so at the top. Labels are stamped TEST LABEL: NOT FOR DISPATCH: don’t hand these parcels over. Orders booked there are still marked fulfilled in Shopify (with the test article ID), but your customer isn’t emailed.
• Turn on Include Shopify test orders (Settings → Booking and fulfillment) to book Shopify test orders while you try things out.
• On the live system, Shopify test orders are never booked: the setting is replaced by a line saying so.

After going live#

Shipments booked on the test system keep a Test booking badge. They’re not real parcels, so they’re left out of hand-over files. To send one of those orders for real, open the shipment, cancel it and book it again.