Services and contracts
Your India Post contract ID for each service, and which service new orders use.
Last updated 17 October 2026
Under Settings → Services and contracts, enter the 8-digit contract ID from your India Post agreement for each service you use. Leave the others empty. India Post’s test system and live system each keep their own contract IDs.
| Service |
|---|
| Speed Post |
| Business Parcel |
| 24h Speed Post (document) |
| 48h Speed Post (document) |
| 24h Speed Post Parcel |
- Default service: used for every order unless you change it on the shipment. With one contract, it’s chosen for you.
- Cash on delivery orders: some contracts only allow cash on delivery on certain services. Choose which one COD orders use, or keep Same as the default service.
Services without a contract ID are listed as “(no contract yet)”.
A service without a contract ID can’t be booked: such shipments wait under Needs attention with the reason.